Services

Grounded in real-world insight, we help organizations turn what’s happening on the ground into practical, usable solutions.

OUR FOUNDER

20+

Designing real-world safety training and systems for customer-facing teams across North America, informed by frontline experience in policing and mediation.

OUR TEAM

10+

Building on extensive expertise, each consultant investigator averages 10+ years of professional experience with a proven track record of integrity and exceptional results.

Identifying strengths and pulling together key insights that connect the dots for practical success. Facilitating collaborative solutions and developing training and processes that keep people safe while allowing them to thrive.

Awards & Recognitions

Jennifer Arnold founded Pointed Solutions after more than two decades of distinguished service with the Royal Canadian Mounted Police. Her career included leading complex investigations, guiding high-performing teams, and strengthening operational effectiveness across diverse Canadian communities. She brings deep expertise in internal investigations, organizational policy and legislative requirements, safety audits, and resolving both internal and external conflict.

The RCMP Commissioner

Commissioner’s Unit Commendation for Outstanding Service

October 2024

The Canadian Governor General

Queen’s Diamond Jubilee Medal

November 2023

The Royal Canadian Mounted Police

RCMP Long Service Medal

June 2023

The Minister of Justice (Department of Justice Canada)

Minister of Justice’s Award for Community Policing

December 2022

Awards & Recognitions

Jennifer Arnold founded Pointed Solutions after more than two decades of distinguished service with the Royal Canadian Mounted Police. Her career included leading complex investigations, guiding high-performing teams, and strengthening operational effectiveness across diverse Canadian communities. She brings deep expertise in internal investigations, organizational policy and legislative requirements, safety audits, and resolving both internal and external conflict.

The RCMP Commissioner

Commissioner’s Unit Commendation for Outstanding Service

October 2024

The Canadian Governor General

Queen’s Diamond Jubilee Medal

November 2023

The Royal Canadian Mounted Police

RCMP Long Service Medal

June 2023

The Minister of Justice (Department of Justice Canada)

Minister of Justice’s Award for Community Policing

December 2022

Awards & Recognitions

Jennifer Arnold founded Pointed Solutions after more than two decades of distinguished service with the Royal Canadian Mounted Police. Her career included leading complex investigations, guiding high-performing teams, and strengthening operational effectiveness across diverse Canadian communities. She brings deep expertise in internal investigations, organizational policy and legislative requirements, safety audits, and resolving both internal and external conflict.

The RCMP Commissioner

Commissioner’s Unit Commendation for Outstanding Service

October 2024

The Canadian Governor General

Queen’s Diamond Jubilee Medal

November 2023

The Royal Canadian Mounted Police

RCMP Long Service Medal

June 2023

The Minister of Justice (Department of Justice Canada)

Minister of Justice’s Award for Community Policing

December 2022